Personnal and Professional Effectiveness Interpersonal Excellence

Duration

Classroom training 3 days
E-learning modules 5 x 30’

Dates

To access this program’s dates delivered in a range of Cegos locations across the world, please contact our offices

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+33 1 55 00 95 95
Ref. : 8500
Identify the key stakeholders for your missions
Build appropriate network strategies
Have a constructive impact on other people
 
For whom
Functional managers
Project managers
Executives
 
Objectives
Build the right relationship networks to further your professional aims.
Build effective relationships.
Influence your colleagues positively and effectively.
Cooperate rather than confront.
Program
1_ The three pillars of interpersonal excellence
- Influence, a lever for excellence.
- Building your network strategy.
- Engaging your personal qualities.
- Developing effective relationships.

2_ Clarifying your interpersonal communication strategy
- Creating your network map.
- Specifying your level of influence.
- Defining precise objectives.

3_ Knowing yourself better to communicate better
- Being aware of your strengths and development areas.
- Minimising the impact of your weaknesses.
- Engaging your value system.
- Inspiring confidence among your colleagues.

4_ Communicating effectively and openly
- Tuning your non-verbal communication.
- Speaking clearly to be understood.

5_ Winning through cooperation
- Developing balanced relationships.
- Building a winning cooperation strategy.
- Managing adversity and confrontation.


The 3 pillars of interpersonal excellence
Developing an interpersonal communication strategy
Knowing yourself better to communicate better
3 routes to good communication
3 essential levers for building a winning co-operation
Your blended training path
Benefits for the participant
Influence and motivate others without relying on the authority of your position.
Enhance your cross-functional relationships, from your suppliers to your customers.
Become a more effective leader.
Gain personal satisfaction from more productive professional relationships.
Enhance your relationship capital.
Benefits for the company
Promote cross-functional cooperation that builds company spirit.
Encourage your managers to network and develop real collective intelligence.
Motivate your teams through quality relationships at work.
Unleash initiative to ensure successful cooperation.
Instil clear thinking and discernment in your teams for sound decision-making.
Concept
The three levers of interpersonal excellence

1] Build your network strategy
2] Develop your personal qualities
3] Build effective relationships

The secrets of self-confidence and cooperation
- Relationship networks and the interpersonal strategy you deploy in them
- Personal features associated with who you are
- Tools for building interpersonal relationships with a view to cooperation

Three memorable exercises for a first hand experience of relationships and networks
Chinese chopsticks
Keeping the lines of communication open
- Communicating with others through your body and feelings.
Tug of war
Establishing balanced relationships
- What science can tell us about cooperation and the principle of reciprocity.
The 3rd option
Building a winning cooperative strategy
- Weighing up interests and looking for alternatives: plan B.

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Cegos Blended programmes in Chilean & Dutch
After the Middle East, Cegos localizes its blended learning offering in the Chilean and Dutch markets. This responds to today's companies' demand to apply global knowledge locally.

Global Learning by Cegos®:
The learning revolution is underway…

Jacques Coquerel,
Chairman of Cegos Group



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